Legal

Privacy Policy

Last updated: August 23, 2026

Evolution Electric ("we," "us," or "our") operates the website nashvilleelectricalservice.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

Information We Collect

Information You Provide

When you fill out a contact form, book an appointment, or submit an inquiry, we may collect:

  • Name
  • Email address
  • Phone number
  • Physical address
  • Service details and messages you provide

Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website or source
  • Device type and operating system

Cookies and Tracking Technologies

We use cookies, Google Analytics (GA4), Google Tag Manager, and similar tracking technologies to analyze website traffic and improve our services. These tools may collect information about your browsing behavior on our Site.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests
  • Schedule and confirm appointments
  • Send appointment reminders via SMS or email
  • Improve our website and services
  • Send follow-up communications related to your inquiry
  • Analyze website usage and performance
  • Comply with legal obligations

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • SendGrid — for sending email notifications and confirmations
  • Twilio — for sending SMS appointment reminders
  • Google Analytics / Google Ads — for website analytics and advertising
  • Agentic Agency / Engagelead — for AI-powered lead follow-up

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

SMS Communications

By providing your phone number and submitting a service request, contact form, or appointment request, you consent to receive SMS messages from Evolution Electric related to your inquiry or requested services. Messages may include:

  • Responses to service inquiries
  • Appointment scheduling
  • Appointment confirmations and reminders
  • Service updates
  • Follow-up communications

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact Evolution Electric at (615) 961-5930.

We do not sell, rent, or share text messaging originator opt-in data or consent with third parties for their own marketing or promotional purposes. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Opt out of certain data collection (e.g., cookies)

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us: